Privacy Policy

At MedsToDoor, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or purchase products from us.

Information We Collect

When you use our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, and prescription details (where required by applicable laws).
Payment Information: Payments are securely processed through trusted third-party payment gateways. We do not store your debit or credit card details.
Technical Information: IP address, browser type, device information, operating system, and website usage data collected through cookies and analytics tools.

How We Use Your Information

Your information is used to:

• Process and deliver your orders efficiently.
• Verify prescriptions where legally required.
• Provide customer support and respond to your inquiries.
• Send order confirmations, shipping updates, and service notifications.
• Improve our website, products, and overall customer experience.
• Send promotional offers and newsletters (only if you have subscribed).Comply with legal, regulatory, and healthcare obligations.

Information Sharing

We respect your privacy and never sell or rent your personal information.

Your information may be shared only with:

Delivery and logistics partners for order fulfillment.
Trusted payment service providers for secure payment processing.
Licensed healthcare professionals for prescription verification, when necessary.
Government or regulatory authorities if required by applicable laws.

Data Security

MedsToDoor takes appropriate security measures to protect your personal information, including:

• SSL encryption for secure data transmission.
• Secure servers and restricted access to customer information.
• Regular security updates and system monitoring.
• Industry-standard security practices to prevent unauthorized access.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your account and personal data, subject to applicable legal requirements.
• Withdraw consent for marketing communications at any time.
• Contact us regarding any privacy-related concerns.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete and manage your orders.
• Meet legal, tax, healthcare, and regulatory obligations.
• Resolve disputes and provide ongoing customer support.
• Improve our products and services.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

International Users

If you access MedsToDoor from outside India, please note that your information may be transferred to and processed in India or other jurisdictions where our service providers operate, in accordance with applicable data protection laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: medstodoor1@gmail.com
Website: https://medstodoor.com
We are committed to protecting your privacy and ensuring a safe, secure, and trusted online healthcare shopping experience.